Politique de remboursement

At Almanzar Apparel, we stand behind the quality of our products. If you are not completely satisfied with your purchase, you may request a return for a full refund or exchange within 30 days of the purchase date. 

What is the return policy for online orders?

• You have 30 days from your purchased date to request for a full refund to your original payment method.

• Items must be in their original condition. 

• Proof of purchase: receipt, invoice, or order confirmation.

• Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival. A return processing fee of $5 will be deducted from the refund amount. 

• Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days. Please note that processing times may vary depending on your financial institution.

What is the exchange policy for online orders?

• We offer free exchanges! You have 30 days within the purchase date to request a product exchange.

• If you wish to exchange your item for a different size, color, or another product, please contact our customer service team and we will personally assist you to initiate the process. Any difference in price will be charged or refunded accordingly.

How to Return or Exchange an Online Order

• To start a return or exchange, you can contact us at support@almanzarapparel.com. Please note that returns will need to be sent to the following address: 

PO Box 290, North Hollywood, CA 91601

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return/exchange question at support@almanzarapparel.com.